Refund Policy

Returns 
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original bag/packaging. 

To complete your return, we require your electronic receipt to be emailed to us in advance, along with your reasoning as to why you wish to return your item.

 

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Exchanges
We only replace items if they are defective or damaged, or if we accidentally  sent you the wrong item. If you need to exchange it for the same item, contact us by clicking here.

 

Size Exchanges

If the reason for your chosen size was not correct, we will swap your cover for one of better fit. You will need to pay for the shipping costs to send the item back to us, but we'll take care of the costs of getting the replacement size to you. To be eligible for a swap, your item must be in the same condition that you received it. It must also be in the original bag/packaging. 

Please notify us via submitting an inquiry form by clicking here, attaching your purchase receipt, and let us know if you'd like either a smaller or large size. The item must be successfully returned to us within 30 days of purchase for the swap to take place.



Shipping 
To return your product, please send it to: The Cover Shop, 3 Perivale St, DARRA QLD 4076, Australia 

You will be responsible for paying for your own shipping costs for returning your item, unless Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

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